<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom"><channel><title>CRM Platform Report</title><link>https://crmplatformreport.com/</link><description>CRM product changes, platform comparisons and sales technology decisions, with attention to pricing, capabilities and practical tradeoffs.</description><language>en-us</language><atom:link href="https://crmplatformreport.com/feed.xml" rel="self" type="application/rss+xml"/><item><title>How Ransom Life connects inquiry records, follow-up and calendar scheduling</title><link>https://crmplatformreport.com/articles/ransom-life-portal-calendar-follow-up-workflow/</link><guid isPermaLink="true">https://crmplatformreport.com/articles/ransom-life-portal-calendar-follow-up-workflow/</guid><description>The company&apos;s portal and scheduling tools organize different stages of a sales conversation, from the initial request to the next appointment.</description><category>Sales Technology</category><pubDate>Tue, 22 Sep 2026 14:27:25 -0600</pubDate></item><item><title>AWS and Salesforce move CRM actions into more workspaces, making permissions part of the product decision</title><link>https://crmplatformreport.com/articles/aws-salesforce-quick-integration-permissions/</link><guid isPermaLink="true">https://crmplatformreport.com/articles/aws-salesforce-quick-integration-permissions/</guid><description>The September collaboration mixes available integrations with a fall roadmap. Connector identity determines whose authority carries an action.</description><category>Platform Strategy</category><pubDate>Tue, 22 Sep 2026 14:27:25 -0600</pubDate></item><item><title>Salesforce&apos;s conversation-data migration brings a credit-usage question for administrators</title><link>https://crmplatformreport.com/articles/salesforce-eci-migration-data360-credit-usage/</link><guid isPermaLink="true">https://crmplatformreport.com/articles/salesforce-eci-migration-data360-credit-usage/</guid><description>September support notices link an existing-customer migration to transcription checks and hourly batch processing.</description><category>Product Changes</category><pubDate>Tue, 22 Sep 2026 14:27:25 -0600</pubDate></item></channel></rss>